What makes a groomer different from one another?
Yes, years experience in the field or with a particular breed matter. Yes, certifications, professional memberships matter. But if you are trying to decide between two that are a lot alike in these areas then what do you look at?
Some just go with who is closest to them, some go with who is cheaper. But going with someone just because they are 5 miles less of a drive or $10 less on pricing is often not the best fit for your pet. Why? Because more is involved in grooming a dog then just a clip and a bath. Your dog's experience is much more important than either drive time or pricing. Groomers with many employees, tons of clients (also called high volume) or in a busy corporate setting; may not give your pet the personalized time that they need. In addition going through three or four brand new different people (receptionist, a bather, a dryer and then a groomer) in that salon's process that day often makes the dog more nervous and doesn't give them a chance to really bond with their actual groomer which is very important.
Great groomers take more time with their clients and limit how many people handle them as this is easier on the dog and makes them have a more pleasant experience overall. In addition it starts the foundation of a positive relationship with that groomer which makes the dog happy and actually looking forward to future groomings. Unlike an assembly line like the types mentioned above where its all about volume and getting them done as quickly as possible. Isn't it worth driving a bit longer and paying $10 more or even having to wait a tad longer for pick up; for a groomer that makes your pet feel special and gives them the time they need to adjust to the surroundings? That will love them, praise them and treat them as you do? Which is Special?
So this in my opinion is how a great groomer is different from a good groomer and why much more matters than just a clip as after all shouldn't the dog always be priority number One?